Mobile UC (of which FMC is a core component) actually leverages a company’s existing WLAN and PBX investments, which leads to a faster ROI because it helps offset the initial costs of these systems. Letting companies leverage existing investments to create faster ROI is a very compelling element of economic/business justification.

Additionally, companies are adopting Mobile UC for another key purpose – which also leads to an economic/business justification – and that is increased productivity through single number reach. A more productive worker saves, or generates, more money than employees who take longer times to do their jobs, or return calls to customers/partners/colleagues. Yup, enterprises love that increased-productivity stuff (probably as much as they love ROI). And we have the customers to prove it (http://divitas.com/solution-vertical.html)

So DiVitas stands by its argument that by making mobile workers (1) continuously available (via voice, email or IM), and (2) at the least cost possible (by leveraging WiFi, thanks to FMC) and (3) more productive (by being more available to respond to customers/partners/colleagues), companies that deploy Mobile UC improve the bottom line.

- Rich Watson
divitas.typepad.com/blog/