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Two years on, Microsoft and Novell extend partnership

By Jeremy Kirk , IDG News Service , 08/20/2008
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Microsoft said Wednesday it would purchase a further $100 million in coupons for SUSE Linux support from Novell, furthering a controversial 2006 partnership aimed at customers who run both Windows and Linux in their server environments.

Further investments will also be made to enhance the tools, support and training that Novell offers customers to provide better interoperability between Windows Server and SUSE Linux Enterprise Server, the companies said.

The companies called it an "incremental investment" that builds on the interoperability pact they announced in November 2006. As part of the original deal, Microsoft purchased $240 million in Novell coupons to sell to its customers. Within 18 months of the deal about $157 million of the coupons had been redeemed, the companies said.

The alliance between the companies was an unusual and unexpected one that brought together a fierce opponent of open source with one of its leading advocates. The companies said at the time they were making the pact for the good of their customers, but observers also saw other motives.

For Microsoft, the deal was a recognition of the significant role that Linux plays in enterprises, but also provided a way to show the European Commission, which was hounding it at the time about anticompetitive practices, that it was open to working with the open-source community.

For Novell, the deal gave it an advantage over open-source leader Red Hat at a time when Novell was struggling financially. It allowed it to offer customers the advantage of better interoperability with Windows. Customers that have taken advantage of the deal include Wal-Mart, HSBC, Renault, Southwest Airlines and BMW.

Microsoft and Novell have a joint laboratory in Cambridge, Mass., which is dedicated to researching interoperability issues associated with virtualization, identity federation and systems management, among others.

Part of Novell's deal with Microsoft also provided customers using SUSE Linux indemnity against intellectual property claims by Microsoft. That assurance raised the possibility that Microsoft would launch lawsuits against Linux vendors who refused to make similar agreements, as well as against their customers. The fears were fueled by Microsoft CEO Steve Ballmer's claims shortly after the deal was announced that Linux "uses our intellectual property."

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