One-on-one interviews in which IT professionals discuss case studies presented at Network World's IT Roadmap Conferences. Learn how these professionals deal with IT issues including security, mobility, storage, compliance, network management, virtualization, VOIP, network acceleration and more.
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December 30, 2008
Are your users the first to notice an application performance problem? Jim Metzler of Ashton, Metzler & Associates explains how to change practices and technologies to ensure IT is the first to notice a problem and look less like idiots. (19:43)
December 29, 2008
Things like Web 2.0 and unified communication applications as well as virtualization all make securing an enterprise network more difficult. Nemertes' Andreas Antonopoulos explains how security policies and systems need to become more flexible to fit the new ways we work. (10:28)
December 23, 2008
MPLS is the WAN darling for enterprises at the moment. But in the rearview mirror is Carrier Ethernet and it is gaining quickly. Johna Till Johnson of Nemertes Research explains the appeal. (11:32)
December 22, 2008
Jim Metzler of Ashton, Metzler & Associates, sees a day when we don't talk about network and application management as two separate technologies. When will that happen and what steps do we need to take in order to make that dream a reality? (14:41)
December 17, 2008
By moving to a virtualized desktop client, IT shops can ditch power-hungry 300 watt desktops in favor of juice-sipping 75w thin clients. That switch has a number of backend benefits as well, says Nemertes' Andreas Antonopoulos, who sees big things for desktop virtualization in 2009. (9:50)
December 11, 2008
Johna Till Johnson says companies in 2009 are going have to make a decision on their data center: Do they build new facilities or outsource the job to a co-location provider? (10:45)
December 10, 2008
Software-as-a-service is pretty established, but Jeff Kaplan of Think Strategies believes the technology, along with cloud computing and managed service, is poised for huge growth in 2009. He explains why in this edition of Voices from IT Roadmap. (14:03)
December 09, 2008
Joel Snyder discusses what he sees as key factors in good network security for 2009, including how NAC and IPS systems can be successfully implemented. (15:54)
December 03, 2008
Peter Hricak, senior manager for network and telecoms at LucasFilm, discusses what it takes to keep the movie giant up and running. Hricak was the keynote speaker at IT Roadmap in San Francisco. (42:02)
November 18, 2008
When do you outsource an app or service to a cloud-based vendor? James Maiocco, vice president of emerging technologies at Gomez, provides seven tips to help determine if your internal staff can handle a project or if it should be handed over to a software-as-a-service vendor. (9:11)
November 11, 2008
When Con-Way Enterprise Services began rolling out a massive network management system, it ran into a number of scaling issues that required some outside help. Randy Hudnall, lead enterprise network architect at Con-Way, says don't be afraid to look for help and ask lots of questions of those providing the assistance. (6:39)
November 04, 2008
The military has a unique operating environment with networks that get set up and torn down on a regular basis, with new people added or moved all the time. Shaun Baker, a captain with U.S. Army I Corps, explains how NAC helps his group improve security and network build up. (10:45)
October 28, 2008
In his former role as Director of IT Infrastructure at Walt Disney, Jim Ratchford learned that a modular approach to data center build out lets IT be less of a barrier to changing business objectives. (6:06)
October 22, 2008
At MultiCare Health System in Washington, the key to getting into compliance with HIPPA and other regulations is to think about how you want to protect your data in general then align those steps with the individual regulations impacting you, says Paul VanAmerongen, Manager, Information Security Services. (8:15)
October 14, 2008
When Fred Pond took the CIO job at North Pacific in 2006, the company's WAN performance was spotty at best and costing the company business. After rolling out a new WAN system to 40 sites, Fred's getting hugs from remote employees that are thrilled with the service. Pond discusses the technologies used and the planning then went into the new WAN on this edition of Voices from IT Roadmap. (9:20)
October 02, 2008
Turner Broadcasting decided that the learning curve of an Ethernet-based WAN was much simpler than going with an MPLS-based system. The only caveat, according to James Robertson, vice president technology infrastructure & broadcast transmissions for Turner, is that Ethernet in the WAN behaves a bit differently than it does in the WAN. (10:01)
September 30, 2008
How did Deloitte move to a more proactive means of monitoring technology as it applies to business processes? Jerome Oglesby, chief technology officer at Deloitte explains the process and how the company combined technology from CA and Microsoft to make it happen. (8:19)
September 25, 2008
When trying to rollout a centralized wireless infrastructure to a historically decentralized group of IT shops, showing value-add and not just return on investment is a major key to success, says Barbara White, CIO and Associate Provost at the University of Georgia. (10:52)
September 23, 2008
Recognizing that a group can never get to 100% security or completely mitigate risk, the University of Georgia takes a proactive approach to keeping people educated on security practices. Stan Gatewood, chief information security officer at the university, talks about school's approach to protecting data through education and technology. (11:09)
September 18, 2008
You know you have a good ROI case when users are pleading for a pilot project not to end. According to Koie Smith, IT Administrator with the Tennessee law firm Rainey, Kizer, Reviere & Bell, the company's test of an iShare network acceleration system was so successful, users didn't want the boxes pulled at the end of the free trial. (9:34)
September 16, 2008
With a high profile site such as CNN.com, "down for maintenance" messages are not acceptable. David Snyder, chief infrastructure engineer for Turner Digital Media Technologies, explains how virtualization helps keep the site running and eliminates the "move the shell game" when it comes to maintenance windows. (12:59)
August 26, 2008
Larry Quinlan, CIO of Deloitte & Touche LLP, draws on vast IT experience to discuss the tehnologies that will change the industry. (55:06)
August 12, 2008
With fast Carrier Ethernet connections between the office and its data centers, CSN Stores' IT staff doesn't have to worry about traffic management as it would in a slower environment, which makes management much easier, says John Arsneault, director of information technology. (7:18)
August 07, 2008
Vincent Cottone, vice president and director of infrastructure services at Eaton Vance, believes IP telephony is more about employee productivity than saving money on toll charges. (7:34)
August 05, 2008
With a single ERP instance and offices around the globe, including Asia and Europe, fatter pipes will not always guarantee better performance for end users at Brooks Automation. Latency can be the killer, says Sean Houlihan, director of global network operations, who explains how network acceleration helped clear the pipes and speed application performance. (10:39)
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